California Privacy Notice
This California Privacy Notice supplements our Privacy Policy and applies solely to California residents. It is provided in compliance with the California Consumer Privacy Act of 2018, as amended by the California Privacy Rights Act of 2020 (collectively, “CCPA”). Capitalized terms used but not defined here have the meanings given in our Privacy Policy.
Categories of Personal Information We Collect
In the past 12 months we have collected the following categories of personal information from or about California consumers:
| Category | Examples | Collected? |
|---|---|---|
| Identifiers | Name, email address, IP address | Yes |
| Personal information (Cal. Civ. Code § 1798.80(e)) | Name, telephone number | Yes |
| Commercial information | Lead purchase records, transaction history | Yes (painters only) |
| Internet or network activity | Page views, clicks, device and browser data | Yes |
| Geolocation data | ZIP code, approximate city | Yes |
| Photos and visual information | Project photos uploaded by homeowners | Yes (if uploaded) |
| Inferences drawn from personal information | Project scope estimates, pricing | Yes |
We do not collect sensitive personal information as defined under the CPRA (e.g., Social Security numbers, financial account credentials, precise geolocation, health information, or racial/ethnic origin).
How We Use Personal Information
We use the categories of personal information listed above for the following business purposes:
- Providing, operating, and improving the platform.
- Matching homeowner project requests with qualified painters.
- Processing lead purchases and payments.
- Sending transactional communications.
- Verifying painter credentials.
- Detecting fraud and ensuring platform security.
- Complying with legal obligations.
Disclosure of Personal Information
In the past 12 months we have disclosed personal information to the following categories of recipients for business purposes:
- Painters (third parties). When a painter purchases a homeowner's lead, we disclose the homeowner's name, email, and phone number to that painter.
- Service providers. Supabase (database/storage), Stripe (payment processing), Resend (email delivery), and Vercel (cloud hosting). These providers act as service providers under the CCPA.
Do We Sell or Share Personal Information?
Paint Pilot does not “sell” personal information as that term is commonly understood. We disclose homeowner contact details to painters who purchase leads, which may constitute a “sale” or “sharing” under the CCPA's broad definitions.
If you are a California resident and wish to opt out of any such disclosure, you may exercise your right to opt out as described in the “Your Rights” section below.
Retention
We retain each category of personal information for the period necessary to fulfill the purpose for which it was collected and to comply with our legal obligations. Generally, homeowner project data is retained for 3 years and painter account data is retained for 2 years after account closure.
Your California Privacy Rights
California residents have the following rights under the CCPA:
Right to Know
You have the right to request that we disclose the categories and specific pieces of personal information we have collected about you, the categories of sources from which it was collected, the business purposes for collection, and the categories of third parties with whom it has been shared.
Right to Delete
You have the right to request deletion of personal information we have collected from you, subject to certain exceptions (e.g., information needed to complete a transaction or comply with a legal obligation).
Right to Correct
You have the right to request correction of inaccurate personal information we maintain about you.
Right to Opt Out of Sale or Sharing
You have the right to opt out of the sale or sharing of your personal information. To exercise this right, email us at hello@usepaintpilot.com with the subject line “CCPA Opt-Out Request.” Note: if you are a homeowner opting out of having your contact information shared with painters, your lead will no longer be eligible for purchase and you will not receive quotes through our platform.
Right to Non-Discrimination
We will not discriminate against you for exercising any of your CCPA rights. We will not deny you goods or services, charge different prices, provide a different level of service, or suggest that you will receive a different quality of service because you exercised a right under the CCPA.
Right to Limit Use of Sensitive Personal Information
We do not collect or use sensitive personal information (as defined under the CPRA) beyond what is necessary to provide the services, so no separate opt-out is required.
How to Submit a Request
To exercise any of your rights described above, contact us by:
- Email: hello@usepaintpilot.com — include “CCPA Privacy Request” in the subject line.
- Mail: Paint Pilot, LLC, 1680 Fruitville Rd, Sarasota, FL 34236.
We will respond to verifiable consumer requests within 45 days. If we require more time (up to 90 days total), we will notify you in writing of the extension and the reason. We may need to verify your identity before processing your request to protect your information and prevent fraud.
You may designate an authorized agent to make a request on your behalf. We will require written authorization from you before acting on an agent's request.
Contact
For questions about this California Privacy Notice:
Paint Pilot, LLC
1680 Fruitville Rd
Sarasota, FL 34236
hello@usepaintpilot.com
